I build the governance, planning, and delivery systems that keep enterprise programs on track and can also walk into a room and sell the platform to win the business.
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I have a strong record in enterprise program management, designing operational frameworks, leading cross-functional initiatives, and building the systems that keep complex organizations aligned and executing. Over the past 20 years, I have led technology and program organizations across two Fortune-scale organizations.
At Aramark, I served as an IT and program leader for a $500M business unit helping roll out a proprietary software banking platform and serving as the subject matter expert for internal and external clients which contributed to $15M in new account wins. I also led the rollout of a new software platform, overseeing the UI/UX, validating feature parity, gathering requirements, and managing a phased implementation schedule.
At Global Tel*Link (now ViaPath), I directed the end-to-end implementation of a $35M payment services platform, building the planning, governance, and reporting structure. As Vice President, I also led a $53M channel portfolio across the U.S. and Canada, increasing revenue by 11% year over year.
I also built and exited a successful two-location franchise, sharpening my commercial judgement and operator instincts.
Most program leaders hand off when it's time to sell. I step in. From leading a 5-person Sales Engineering team to personally demonstrating enterprise platforms in competitive sales cycles, I bring the rare combination of technical depth, executive presence, and closing instinct.
If you want IT to serve Operations and not the other way around, you need a Victor Miller. He understands business strategy and finds powerful IT solutions that get you there. It's hard to find an IT professional who puts business before technology — Victor is a rare breed.
Victor is without question the best IT partner that I have worked with in my career. His approach to problem solving is effective and he enjoys finding solutions by collaborating closely with his business partners. He is all and more than any executive would want in their organization.
Victor is sure-footed in tumultuous client engagements. My clients have Victor on their speed dial because they know he understands them and their needs. In my 25+ years of experience I have not had a better team of IT professionals than the team Victor leads.
Victor is one of the most dedicated people I know. His energy around supporting his team and clients is second to none. His commitment, expertise, and willingness to learn have made him one of the best business partners and subject matter experts I've worked with.
Open to leadership opportunities in commercial strategy, operational transformation, enterprise program management, and technical sales leadership.